Restaurant general manager
A restaurant reflects its general manager. Finch recruits GMs who lead staff, protect margins and keep guests coming back.
Professional & office recruitmentHospitality management recruitment in Toronto and the GTA
Finch recruits the managers, chefs and event professionals who run restaurants, hotels and venues, so you are not interviewing between services.
In hospitality, the person in charge sets the standard for everyone else. A restaurant without a strong general manager loses control of labour costs and service, and a kitchen without the right chef struggles with consistency and food safety. Finch Employment recruits management and kitchen leadership for restaurants, hotels, catering companies and event venues across Toronto and the GTA, and for hospitality employers across Canada.
We focus on leadership and skilled roles, not general front-of-house or kitchen labour. After a consultation about your operation, concept and team, the retainer begins the search. We advertise, source and screen candidates, then arrange interviews with a shortlist of suitable people. We check the certifications your type of operation needs in Ontario, such as food handler training and Smart Serve, and follow up after the start date.
Why hospitality leadership needs a specialist
01
Good general managers and chefs are rarely looking. Most are running an operation now and will only move for the right concept and conditions.
02
A title on a resume says little. A sous chef in a hotel banquet kitchen and one in a small a la carte restaurant do very different work.
03
Ontario food premises must keep a certified food handler on site during operating hours, and anyone serving alcohol needs Smart Serve, so certifications matter.
04
Hiring between shifts is hard. Interviews compete with service, and a rushed decision on a leadership role can affect staff turnover for months.
How we screen hospitality management candidates
- Experience at a similar scale, concept and service style
- Food handler certification and Smart Serve status where the role requires them
- Track record with food and labour costs, scheduling and inventory
- Leadership style and how the candidate trains and keeps staff
- References from owners, operators or senior managers they reported to
Where we recruit hospitality management professionals
We run hospitality management searches for employers across Toronto and the GTA, including North York, Scarborough, Etobicoke, Vaughan, Markham, Richmond Hill, Mississauga, Brampton, Oakville, Burlington, Oshawa and Pickering, and for employers across Canada.
Roles we fill
Hospitality management roles we recruit for
Hotel general manager
Your general manager answers for every guest, every room night and every department. Finch recruits hotel GMs with the commercial and leadership experience your property needs.
Executive chef
The executive chef shapes your menu, your kitchen culture and your food costs. Finch recruits chefs who can lead a brigade and run the kitchen like a business.
Sous chef
Your sous chef runs the kitchen when the chef is not there. Finch recruits sous chefs who keep standards high on every service.
Event coordinator
Events leave no room for loose ends. Finch recruits event coordinators who plan carefully, manage vendors and keep clients informed from first inquiry to final invoice.
How it works
How a hospitality management search works
Consultation
Tell us about the role, your team and your timeline. We agree on a retainer and fees tailored to the position.
Retainer & search
Your retainer starts the search. We advertise, source and screen candidates for you.
Shortlist & interviews
You meet only suitable candidates. We arrange every interview.
Hire & follow-up
We manage the offer and check in after your new hire starts.
Retainer-based recruiting. Fees are tailored to every position, and a retainer up front starts your search.Book a consultation
Hospitality management recruitment: questions employers ask
Does Finch recruit servers, line cooks or dishwashers?
No. Our hospitality searches focus on management and skilled kitchen leadership, such as restaurant and hotel general managers, executive and sous chefs, and event coordinators. That focus lets us spend the time each search needs on references, certifications and fit with your concept, which matters most for the people who lead your team.
What certifications should a hospitality manager have in Ontario?
It depends on the operation. Food premises must have at least one certified food handler on site whenever they operate, and anyone who sells or serves alcohol needs Smart Serve, which the AGCO requires people to renew every five years. We confirm what each candidate holds. For your own licence obligations, check with the AGCO or your local public health unit.
How do you judge whether a chef or manager will fit our concept?
During the consultation we ask about your menu, service style, team size and the problems you want the new hire to solve. We then screen for candidates who have worked in comparable operations and ask references specific questions about leadership, cost control and consistency, so the shortlist reflects your business rather than a generic job title.
Google reviews
What our clients say
“Over the last four years, Finch Employment helped me find both long and short term assistants for my real estate business. The quality of personnel they matched me with has been unparalleled in regards to other recruitment firms. I am happy to recommend their services across all industries.”
“Finch Employment is a very reliable and professional company. My experience with them was very positive, and the process was quick and well organized.”
“Thank you for your professional approach. Because of Finch Employment’s support, our gym got a very skillful massage therapist.”
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Tell us about your hospitality management opening
Tell us who you need. A Finch recruiter will call you back within one business day to talk through the role and retainer.
Call 416-551-6111Office visits by appointment only